CHIS Controller

Job Family Intelligence
Job Sub Family Covert operations
Code INT-COV-ME-CHIS Controller v1.0

Role Purpose

The CHIS Controller manages and controls personnel associated with source management and sources.

Key Accountabilities

• Manage the use and conduct of CHIS in conjunction with their handlers, ensuring that the use of the CHIS is legally compliant.

• Supervise risks associated with the use of CHIS to maintain operational security.

• Control the recruitment of all CHIS ensuring alignment with strategic priorities.

• Manage the security and welfare issues of handling staff and sources and monitor the relationship between them to ensure organisational and operational integrity.

• Keep source records in accordance with national policies and ensure compliance with CPIA.

• Sanitise and disseminate information supplied by the source in a timely fashion in order to maximise operational effectivenes


All roles are expected to know, understand and act within the ethics and values of the Police Service.

The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice.

It is suggested that this role should be operating or working towards the following levels of the CVF:

Resolute, compassionate and committed

Inclusive, enabling and visionary leadership

Intelligent, creative and informed policing

Education, Qualifications, Skills and Experience

Prior Education and Experience:

• Trained to NPCC national standards through the College of Policing


• Able to plan to short and medium-term cycles, to coordinate a range of activities appropriately within the function, to match these to available resources, and to identify and mitigate known risks to delivery.

• Able to develop and motivate a team and create strong engagement of individuals with their personal and team objectives and with Force values, behaviours and strategic priorities.

• Able to develop and implement an effective stakeholder relationship plan which develops trusts and enables contributions.

• Able to engage a variety of audiences through a range of media to inform and/or persuade.

• Skilled in setting, monitoring and enabling high performance against team and individual performance objectives.

• Able to identify potential applications of new or improved practices related to own area of work to improve ways of working.

• Able to contribute to resource planning, to manage financial budgets and utilise commercial acumen to make risk-based decisions that deliver effective outcomes within the resources allocated.

• Able to seek out and identify a range of information to identify patterns, trends and options, to solve multifaceted and complex problems.

• Skilled in coaching and mentoring to enable appropriate career and professional development.

• Able to manage the delivery of change initiatives within own team.

• Able to maintain personal resilience and wellbeing in complex and challenging situations and enable others to develop their own personal resilience and wellbeing.

Continuing Professional Development (CPD)

• Maintain currency of College of Policing Guidance, best practice and any local policy applicable to the operational police context and leading and managing teams.

• Maintain knowledge and understanding of political, economic, social, technological, legal and environmental factors and developments to support and inform a pro-active and preventative approach to policing.

• Maintain and update key knowledge, understanding and skills relating to legislation policy and practice across all functional policing areas of operational responsibility.

• Maintain knowledge and understanding of new approaches to evidence based policing research and analysis synthesise these into working practice.

• Maintain a working knowledge and understanding of new and evolving crime threats and priorities; and current best practice to tackle these in order to enable a pro-active and preventative approach.

• Complete all annual and mandatory training.

Professional Registration/Licenses

Not applicable.

Links to other Profiles

NPoCC Mercury Profile – CHIS Controller 459 v2

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