Job Family Business Support
Job Sub Family Learning and Development
Code BUS-LD-SD-Instructor v2.0

Role Purpose

Instructors develop an individual’s skill and competence, deliver a prescribed curriculum, often within an operational context and for a specific purpose.  An instructor will closely align learning to ensure that national standards or legislation (as defined by learning outcomes) are met.

Key Accountabilities

  • Use a range of technical skills and knowledge in combination with a selection of learning and facilitation techniques to direct learning.


  • Design learning sessions to meet the specified aims and objectives of the training and the differentiated needs of learners.


  • Design, develop and maintain relevant supporting resources, including digital, that enhance the learning and engage the learner(s).


  • Deliver training using a range of learning methodologies ensuring learners are managed, motivated, coached and supported to achieve the intended learning outcomes.


  • Foster and maintain a safe, inclusive and effective environment to enable learner engagement and participation, and overcome potential barriers to learning.


  • Ensure all learners, irrespective of any learning needs, feel comfortable and assured during the instructional process.


  • Conduct learner assessments, using the specified assessment strategy, to evaluate and record prior learning and the achievement of intended learning/assessment outcomes, and to meet internal or national verification standards.


  • Analyse assessment results and, where relevant, construct and implement personal development plans to ensure that individuals achieve the intended learning outcomes.


  • Utilise assessment analysis and stakeholder feedback to inform the development and continuous improvement of training interventions and the overall learning experience within the organisation


All roles are expected to know, understand and act within the ethics and values of the Police Service.

The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice.

It is suggested that this role should be operating or working towards the following levels of the CVF:

Resolute, compassionate and committed

Inclusive, enabling and visionary leadership

Intelligent, creative and informed policing

Education, Qualifications, Skills and Experience

Prior Education and Experience:

  • Competent and operating within the Police Sector Standard for the Training of Instructors (‘Instructor Standard’), or hold an externally recognised training, teaching or learning and development qualification.


  • Occupational and/or technical skills and knowledge in the area in which training is delivered.


  • Effective stakeholder relationship management skills including the ability to identify the key stakeholders and to take appropriate steps to understand their needs and concerns.


  • Understands adult learning principles and processes and applies these to design and deliver inclusive and supportive sessions. Constructs materials to support individuals throughout the learning and development cycle.


  • Understands and applies good practice in designing, developing and adapting learning materials and resources.


  • Understands and uses models of group behaviour and group learning to plan and manage group activity and ensure effective individual learning.


  • Skilled in a range of teaching and presentational techniques, including digital delivery, and able to select and apply these appropriately and flexibly in a learning session.


  • Skilled in facilitation (digital, classroom based and face to face) using questioning, listening and non-verbal communication techniques to give, elicit and receive feedback and to overcome communication barriers.


  • Skilled in using initial, formative and summative assessment, both formal and informal.


  • Able to appropriately prioritise and plan own work.


  • Able to review own performance objectively and to take steps to maintain and enhance competence and professional standards appropriate to the role.

Continuing Professional Development (CPD)

  • Maintain competence in own area of training subject matter expertise, including knowledge and understanding of legislation, College of Policing guidance, and good practice.


  • Participate in networking opportunities, reflecting on practice and sharing learning with peers in order to inform and improve policy, processes and practice.


  • Maintain and enhance knowledge and understanding of new approaches to learning identified by evidence based research and through advances in learning and development models and methodologies. Test and synthesise these by championing innovation and implementing changes to working practice.


  • Consider membership of a relevant professional body and use of the membership for CPD opportunities.

Professional Registration/Licenses

May be required, depending on the area of instruction (e.g. Firearms).

Links to other Profiles

  • Head of Learning & Development
  • Coach/Mentor
  • Assessor
  • Internal Verifier
  • Learning Designer
  • Trainer
  • Tutor
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