Internal Verifier

Job Family Business Support
Job Sub Family Learning and Development
Code BUS-LD-SD-Internal Verifier v2.0

Role Purpose

Internal Verifiers manage the delivery and quality assurance of the assessment process, to ensure that workplace assessments of individuals’ competence and performance meet relevant quality standards (local, national and/or external).

They lead a team of assessors in a professional leadership role rather than as a line manager, supporting their professional development as an assessor and monitoring their performance throughout the assessment process.

Key Accountabilities

  • Schedule the delivery of assessments, allocating workload appropriately to assessors and planning quality assurance activities, to ensure that all the requirements of the quality assurance process are met and meet deadlines.


  • Monitor and evaluate the performance of assessors, to provide assurance that internal standards are being met and to support assessor personal development planning.


  • Organise and lead standardisation and professional development activities for assessors to ensure a consistently high quality of assessment.


  • Resolve appeals, referring these through the management chain where necessary, to ensure consistency and fairness in assessment decisions and to protect and enhance the reputation of the assessment process.


  • Maintain complete records of all activities, to ensure that internal verification activities are open to wider internal and (where relevant) external quality assurance.


  • Contribute to the development of quality assurance policies, practices and standards to support consistent assessment practice and continuous improvement


All roles are expected to know, understand and act within the ethics and values of the Police Service.

The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice.

It is suggested that this role should be operating or working towards the following levels of the CVF:

Resolute, compassionate and committed

Inclusive, enabling and visionary leadership

Intelligent, creative and informed policing

Education, Qualifications, Skills and Experience

Prior Education and Experience:

  • Competent and operating within the Police Sector Standard for the Training of Assessors (‘Assessor Standard’) or hold another certificate in assessing vocational achievement.


  • Operational competence in the area of work that is being assessed


  • Prior experience in conducting assessments in the area of work that is being assessed.


  • Good knowledge and understanding of the Policing Education Qualification Framework (PEQF).




  • Understands and applies the principles of internal quality assurance to follow, evaluate and improve verification policies, systems and processes.


  • Understands and applies the principles of assessment moderation and standardisation.


  • Effective stakeholder relationship management skills, able to identify key stakeholders and to take appropriate steps to understand their needs and concerns.


  • Able to motivate a team and to develop and maintain their professional competence.


  • Able to plan ahead; to allocate work appropriately within the team and to identify and mitigate risks to delivery.


  • Able to review and assess individual and team performance against expected standards, providing objective and effective feedback and ensuring corrective actions are taken where necessary.


  • Able to manage the introduction of new business processes or ways of working at team level.


  • Able to review own performance objectively and to take steps to maintain and enhance competence and professional standards appropriate to the role

Continuing Professional Development (CPD)

  • Maintain competence in own area of occupational expertise, including knowledge and understanding of legislation, College of Policing guidance, and best practice.


  • Participate in networking opportunities and reflect on existing practice, sharing learning with peers in order to inform and improve policy, processes and practice.


  • Maintain and enhance knowledge and understanding of new approaches to assessment and internal verification identified by evidence based research and advances to technological assessment methodologies. Test and synthesise these into working practice, championing innovation and changes to practice.


  • Research how existing qualifications and experience might map into training at a higher level, for example for PEQF programmes.  HEIs to advise on Recognition of Prior Learning (RPL) and further training opportunities.


  • Consider membership of a relevant professional body and use of the membership for CPD opportunities.

Professional Registration/Licenses

Not applicable

Links to other Profiles

  • Head of Learning & Development
  • Coach/Mentor
  • Assessor
  • Learning Designer
  • Trainer
  • Instructor
  • Tutor
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