International Liaison Officer

Job Family Investigation
Job Sub Family Investigation
Code INV-INV-SD-International Liaison Officer v1.0 draft

Role Purpose

The International Liaison Officer, working at times as part of a Force Intelligence Bureau, is the gateway for local UK forces regarding incoming and outgoing international enquiries.

Working collaboratively with key agencies to address international enquiries through the use of problem solving and integrated working. Within some forces they are also responsible for extradition and Foreign National Offenders.

Key Accountabilities

  • Process incoming and outgoing international requests and enquires including for mutual legal assistance, Interpol enquiries, assessing threat, risk and harm in line with local, national and international guidance to ensure all enquiries and requests are dealt with appropriately.


  • Undertake a range of approaches, including partnership working, with agencies such as the National Crime Agency (NCA), ACRO Criminal Records Office (ACRO), Immigration Enforcement, Border Force and other forces etc., to manage international enquiries and requests.


  • Advise and raise awareness of a range of approaches where an international element exists to support crime prevention, suspect apprehension, and safeguarding objectives.


  • Provide training to officers and staff on the use of international tools to ensure that they are aware of all the tools and resources available when dealing with criminality with an international connection.


  • Review and process all incoming extradition cases to ensure that risk assessments have been carried out and arrangements for the collection and/or handover of subjects with foreign law enforcement have been made.


  • Advise on matters relating to foreign national offenders and joint operations to ensure that all options have been considered with criminality involving an international connection.


  • Handle all checks and enquiries relating to foreign national offenders or crimes with international connections, to ensure tasks such as administration for Supplementary Information Requests at the National Entries (SIRENE), Passport enquiries, quality assuring ACRO requests and assisting with automated ACRO custody processes are conducted in line with local, national and international guidelines.


  • Provide a link between Regional Organised Crime Units for SIENA and Europol to ensure that information and intelligence can be shared.


All roles are expected to know, understand and act within the ethics and values of the Police Service.

The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice.

It is suggested that this role should be operating or working towards the following levels of the CVF:

Resolute, compassionate and committed

Inclusive, enabling and visionary leadership

Intelligent, creative and informed policing

Education, Qualifications, Skills and Experience

Prior education and experience:

  • Completed all mandatory e-learning and committed to completing ILO certification


  • Previous experience of partnership working with external agencies


  • Knowledge and awareness of international policing


  • Able to appropriately prioritise and plan own work.


  • Good communication skills with the ability to listen to others.


  • Able to set out logical arguments clearly and adapt language, form and message to meet the needs of different audiences.


  • Good team working skills, demonstrating awareness of individual differences and providing support as required.


  • Able to proactively develop effective working relationships with colleagues, partners and other stakeholders, understanding their needs and concerns.


  • Able to identify the drivers of behaviour, acting with discretion and emotional intelligence to manage conflict and defuse difficult situations.


  • Problem solving skills with the ability to identify cause and effect and develop a course of action designed to target root causes as well as manage impacts.


  • Able to interpret and apply guidance to a specific activity.


  • Able to critically question and identify potential opportunities to enhance efficiency and/or effectiveness within own area of work.


  • Able to identify, analyse and manage risk to inform balanced, proportionate and evidence based decisions.


  • Able to review and reflect on own performance objectively and to take steps to maintain and enhance competence and professional standards appropriate to the role.


  • Skilled in the use of standard IT packages, systems and databases to fulfil role requirements.

Continuing Professional Development (CPD)

  • Complete ILO certification learning pathway


  • Maintain an up to date understanding of Police Regulations and College of Policing guidance, best practice and any local policy applicable to international enquiries


  • Maintain and update key knowledge understanding and skills relating to criminology, legislation, policy and practice for international enquiries.


  • Maintain knowledge and understanding of new approaches identified by evidence based policing research and problem solving, test and synthesise these into working practice, championing innovation and changes to practice.


  • Maintain a working knowledge and understanding of new and evolving crime threats and priorities and current best practice to tackle these in order to enable a pro-active and preventative approach and their impact on neighbourhood policing


  • Complete all annual and mandatory training

Professional Registration/Licenses

Not applicable

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