Vetting Supervisor

Job Family Business Support
Job Sub Family Business Services
Code BUS-BS-TL-Vetting Supervisor V1.0

Role Purpose

The Vetting Supervisor supervises the day to day activities of a team of Vetting Officers. They provide guidance and support to their team, developing their competence. Vetting supervisors ensure that high service standards are achieved, and that vetting decisions are made in accordance with the College of Policing Code of Vetting Practice and associated guidance, and local force vetting policy.

Key Accountabilities

• Prioritise applications and allocate caseloads to Vetting Officers, to ensure delivery of a timely and efficient service.

• Monitor and manage the performance of the team, devising and implementing effective strategies to identify issues and improve team/individual performance to ensure adherence to professional standards and contribute to the achievement of unit objectives.

• Manage complex or contentious cases and appeals to deliver appropriate risk-based vetting decisions and ensure that the vetting process and that follow-up requirements are effectively managed and delivered.

• Conduct interviews, where necessary, with candidates to clarify information, to ensure that vetting decisions are based on an appropriate understanding of the information.

• Assess the capabilities and development needs of a team and individuals, devising appropriate development plans to enable high performance and potential progression.

• Provide information, advice and guidance on all vetting matters, to act as a point of contact within the local force.

• Provide management reports and collate data on vetting activities and decisions made to support management decision making.

• Maintain awareness of force activities, to identify and report on forward demand for vetting and the associated resource requirements.

• Liaise with other forces and national agencies, to support vetting decision-making, policy and developmental opportunities through cooperative working relationships and the exchange of information.


All roles are expected to know, understand and act within the ethics and values of the Police Service.

The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice.

It is suggested that this role should be operating or working towards the following levels of the CVF:

Resolute, compassionate and committed

Inclusive, enabling and visionary leadership

Intelligent, creative and informed policing

Education, Qualifications, Skills and Experience

Prior education and experience:
• Thorough knowledge and practical understanding of the College Vetting Code of Practice, associated guidance, and local force Vetting Policy.

• Knowledge and practical understanding of relevant legislation.

• Awareness of the force’s operational priorities, risks and vulnerabilities.

• Experience of working with confidential and/or sensitive information.

• Trained and experienced in interviewing.

• Experience of conducting research, validating and corroborating evidence.

• Experienced in the identification and management of risk and potential risk.

• Good communication skills with the ability to listen to others.

• Able to produce concise reports or other documentation.

• Skilled in using specialist software related to own area of work to extract, analyse and report on data.

• Able to use resources efficiently in own role and to comply with financial rules and procedures.

• Able to manage the introduction of new business processes or ways of working at team level.

• Able to identify cause and effect and develop a course of action designed to target root causes and mitigate risks.

• Able to develop and motivate a team and create strong engagement of individuals with their personal and team objectives and with Force values, behaviours and strategic priorities.

• Able to identify exceptional situations that merit recognition and take appropriate action.

• Able to identify situations that require disciplinary action and to respond appropriately.

• Able to review and assess individual and team performance against expected standards, providing objective and effective feedback and ensuring corrective actions are taken where necessary.

• Able to plan ahead; to allocate work appropriately within the team and to identify and mitigate risks to delivery.

Continuing Professional Development (CPD)

• Maintain an up to date understanding of the College Vetting Code of Practice and associated guidance.

• Maintain an up to date awareness of local force priorities, risks and vulnerabilities.

• Maintain knowledge and understanding of performance management processes including individual and team development and ensure they are implemented effectively when managing teams.

• Network with other Vetting Supervisors and Managers to exchange ideas and share best practice.

Professional Registration/Licenses

• Not applicable.

Links to other Profiles

• Vetting Manager
• Vetting Officer

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