The Investigative Manager leads and co-ordinates multiple teams of investigators working on serious and complex criminal investigations. They plan, monitor and manage serious and complex investigations, including the issues surrounding threat risk and harm and directing the deployment of resources in an effective and efficient manner.
Investigative managers will also lead on the most serious and complex investigations that fall within the remit of their area, utilising their own specialist knowledge, skills and experience base to ensure an effective outcome in the investigation(s).
- Manage a team of investigators to ensure that investigations are carried out thoroughly, expeditiously and ethically in accordance with relevant legal requirements and investigation, diversity, inclusion and partnership policies.
- Plan for, deliver and manage change to effectively and efficiently embed improvements and contribute to the organisational development of the Force.
- Assess and analyse investigations to set parameters for how they should be conducted, and to ensure that crimes are referred to the correct team.
- Drive developments, improvements, and professional standards and maintain a detailed awareness of serious and complex crime investigations to ensure efficiency and consistency and effective use of resources.
- Identify and allocate resources, and negotiate additional resources, to ensure that serious and complex crimes are investigated effectively.
- Assess threat, harm and risk in order to develop and implement plans and strategies to investigate serious and complex crime.
- Provide leadership and direction to staff, providing mentoring/coaching, empowerment, guidance and support in order to maximise their development, efficiency, and morale.
- Develop and build partnerships across other agencies to improve safeguarding and the application of legislation at relevant proceedings.
- Oversee and guide comprehensive risk assessments for planned operational events to ensure adequate safety procedures are in place and that an appropriate contingency plan has been developed.
- Gather, manage, and analyse intelligence within policy and legislation to facilitate the achievement of crime and disorder reduction objectives and support operational policing.
- Manage the use of covert tactics where appropriate, and ensure proportionate to the matter under investigation to ensure of successful outcome to the investigation and adherence to legislation and guidance associated with the use of covert tactics.
- Hold oversight and make decisions where appropriate for all serious and complex crimes to drive consistency in investigations.
- Work with appropriate organisational expertise in the development and implementation of strategies to use the media, to share information with the public and aid investigations.
All roles are expected to know, understand and act within the ethics and values of the Police Service.
The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice.
It is suggested that this role should be operating or working towards the following levels of the CVF:
Resolute, compassionate and committed
Inclusive, enabling and visionary leadership
Intelligent, creative and informed policing
Education, Qualifications, Skills and Experience
Prior education and experience:
- Typically an Investigative Manager (PIP 2) will have significant experience in conducting serious and complex investigations as an Investigator (PIP 2).
- Completion of the Management of Serious and Complex Investigation Development Programme (MSCIDP).
- Knowledge of serious and complex crime investigations, including safeguarding.
- Knowledge of the use of covert tactics in serious/ organised crime investigations.
- Experience of making challenging decisions using the National Decision Model (NDM).
- Knowledge and understanding of relevant legislation, policies, procedures and the Code of Ethics criminal and common law.
- Experience of managing parallel proceedings.
- Knowledge and understanding of College of Policing Guidance.
- Able to identify improvements and manage the delivery of initiatives and change that develop the organisation and improve working practices.
- Able to contribute to resource planning to deliver effective outcomes within the resources allocated.
- Able to engage a variety of audiences through a range of media to inform and/or persuade.
- Able to develop and motivate a team and create strong engagement of individuals with their personal and team objectives and with Force values, behaviours and strategic priorities.
- Skilled in setting team and individual performance objectives, monitoring performance, assessing progress, identifying emerging risks, issues and opportunities, and taking corrective steps as required to ensure that the right results are achieved.
- Able to plan to short and medium-term cycles, to coordinate a range of investigative activities, to match these to available resources, and to identify and mitigate known risks to delivery.
- Able to develop partnerships and relationships with stakeholders to ensure their needs and concerns are fully understood and responded to in an appropriate way.
Continuing Professional Development (CPD)
- Ensure a record of recent experience of conducting different types of investigations, e.g. sexual offences and/or serious fraud, effectively is maintained and evidences the knowledge and skills that you have gained as part of maintaining PIP accreditation.
- Continually seek to maintain and enhance the knowledge and skills of both the team and individuals to ensure competence in role. This should include identifying individual needs and opportunities for development and using a variety of activities to improve performance, including the promotion of CPD activities, where necessary.
- Offer your skills, knowledge and expertise as a ‘critical friend’ to IOs leading on different investigations, where relevant.
- Regularly share best practice for investigations with colleagues e.g. contribute to relevant POLKA communities or deliver informal briefings in force.
- Maintain a working knowledge of how other government agencies, such as the National Crime Agency (NCA) and Her Majesty’s Revenue & Customs (HMRC), can assist in the investigation of cases and work to develop networking skills.
- Ensure representation at relevant partnership and/or multi-agency meetings where necessary, and contribute where appropriate.
- Work closely with colleagues in Intelligence, in order to develop strong procedures relating to turning intelligence into evidence.
- Where appropriate, develop relevant knowledge and experience of covert policing tactics and how these can support an investigation.
- Coach and/or mentor less experienced colleagues e.g. PIP2 Investigators and PIP2 Supervisors and deliver training sessions to support learning and development.
- Keep up-to-date with new and developing legislation (including current guidance on disclosure) and current national policing priorities e.g. vulnerability, that may impact on investigations.
- Keep up-to-date with all technological advances that might facilitate offenders in committing crimes.
- Understand the impact of the IOPC (Independent Office for Police Conduct) Learning the Lessons reports relating to investigation, e.g. importance of case file management.
- Familiarise yourself with other relevant IOPC reports, e.g. Police use of force: evidence from complaints, investigations and public perception and relevant HMICFRS (Her Majesty’s Inspectorate of Constabulary and Fire and Rescue Services) reports e.g. PEEL Assessments.
- Keep up-to-date with guidance on conducting the Performance Development Review (PDR) process and apply this to your work.
- Ensure knowledge of any line-manager responsibilities in relation to Assessment and Recognition of Competence (ARC) procedures and apply to your work.
- Maintain knowledge and skills relating to work-based assessments in order to conduct these when necessary.
Assessed competence against relevant professional standards for this role is required to achieve accreditation as a PIP 2 Investigative Manager. Maintenance of this accreditation requires the demonstration of continued competence against professional standards as well as evidence of CPD, in line with the College’s Model.
Links to other Profiles
- Investigator – Serious and Complex (PIP2)
- Senior Investigator – Major Crime (PIP3)
- Strategic Investigator (PIP4)
- Investigative Supervisor (PIP2)
- Investigator – Volume and Priority Crime (PIP1)
- Senior Investigator – Serious and Organised Crime (PIP3)
- Head of Crime