Skills description overview
This skill is about the two-way process that relates to sharing information that is clear and accurate (verbal, non-verbal and written), and remaining receptive to others’ opinions. It is also about demonstrating the ability to evaluate, edit, and share information in a timely way that promotes understanding and effective action.
Communicating & Influencing level 2
- I communicate openly and honestly with others, listening and responding carefully to their ideas, thoughts and feelings.
- I prepare for important communications in advance to help me be effective.
- I communicate complex and sensitive information clearly and at the right level of detail, both verbally and in writing.
- I explain my reasoning logically and clearly, adapting the type of communication to effectively meet the different needs of individuals and audiences.
Developing your use of communicating & influencing skills
Awaiting a range of resources that can support the development of this skill.