Level 3 Public Order Officer

Job Family Operational Support
Job Sub Family Public Order
Code OPS-PO-SD-Level 3 Public Order Officer v1.0

Role Purpose

Level 3 Public Order Officers are deployed to spontaneous or pre-planned public order/public safety events as a resource to enable an effective policing response and act, where needed, in a mutual aid capacity.
This role provides additional resourcing as non-Police Support Unit (PSU) trained staff capable of undertaking basic crowd management tactics in normal beat dress uniform within the context of a public order/public safety event.

They will be trained and equipped in tactics as outlined within module B1 of the National Police Public Order Training Curriculum (NPPOTC).

Key Accountabilities

• Work with other police officers using approved tactical communications and conflict management skills to deal with public order and public safety situations.

• Carry out strategy and tactics that are set by the command team in the management of public order to contribute to keeping people safe and to the effective running of a peaceful event or protest.

• Comply with all applicable national and regional guidelines and legislation to ensure the safe and legal policing of public order events, recording and reporting policing actions to ensure that there is an audit trail and to support law enforcement.

• Engage in and contribute to the debriefing process to ensure information is effectively transmitted and to contribute to organisational learning.


All roles are expected to know, understand and act within the ethics and values of the Police Service.

The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice.

It is suggested that this role should be operating or working towards the following levels of the CVF:

Resolute, compassionate and committed

Inclusive, enabling and visionary leadership

Intelligent, creative and informed policing

Education, Qualifications, Skills and Experience

Prior Education and Experience:

• Multi Stage Fitness Test (MSFT) for patrol officers, which is the endurance standard test at level 5:4.

• Trained to Module 2 – First aid skills police (emergency first aider at work) of the College of Policing First Aid learning programme.

• Officer safety trained as per their individual force policy.

• Public order core themes Module A1 e-learning programme on the Manged Learning Environment (MLE) prior to attending public order training.

• Level 3 public order trained to the standards described in module B1 of the NPPOTC.


• Able to communicate clearly, adapting language, form and message to ensure understanding.

• Able to work effectively in a team to achieve shared objectives, demonstrating awareness of individual differences and providing support as required.

• Able to use resources efficiently in own role and to comply with financial rules and procedures.

• Able to identify potential opportunities to enhance efficiency and/or effectiveness within own area of work.

• Able to break down a straightforward problem into component parts and determine appropriate action.

• Able to interpret and apply guidance to a specific activity.

• Able to review own performance objectively and to take steps to maintain and enhance competence and professional standards appropriate to the role.
• Good team working skills demonstrating awareness of individual differences and providing support as required.

Continuing Professional Development (CPD)

• Comply with mandated annual refresher training requirements including but not limited to; First Aid and officer safety.

• Must undertake a module B1 training package within a three year period (within 1095 days) to maintain status as an accredited and trained level 3 public order officer.

• Keep up to date with changing public order legislation and how this may affect you in your role.

• Ensure that case file management follows current guidance and best practice.

• Maintain knowledge of crowd dynamics and crowd psychology based on current guidance and best practice.

• Maintain knowledge and understanding of new approaches identified by evidence based policing research, problem solving and team working and synthesise these into working practice.

• Maintain a working knowledge and understanding of new and evolving crime threats and priorities; and current best practice to tackle these in order to enable a pro-active and preventative approach.

• Keep up to date with guidance and best practice on health, safety and welfare.

Professional Registration/Licenses

Not applicable.

Links to other Profiles

NPoCC Mercury Profile – Level 3 Beat Duty Unit (BDU) Officer 71 v2

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