Neighbourhood Policing Sergeant

Job Family Community Policing
Job Sub Family Local Policing
Code COM-LPOL-TL-Neighbourhood Policing Sergeant v1.0

Role Purpose

The Neighbourhood Policing Sergeant provides frontline management to support and co-ordinate the actions of the neighbourhood policing team. Working with key partners and stakeholders, employing problem solving techniques and evidence based approaches, to develop innovative ways to identify and safeguard vulnerable people within the community and to ensure that the neighbourhood policing strategic objectives are achieved.

Key Accountabilities

  • Supervise a neighbourhood policing team, managing their wellbeing and welfare, development and ensuring high levels of motivation to enable an effective neighbourhood policing service.
  • Provide specialist neighbourhood policing advice and guidance to ensure that neighbourhood policing interventions and initiatives are proportionate and appropriate and adhere to all applicable policies and legislation.
  • Co-ordinate and oversee neighbourhood policing responses and activities, allocating resources, directing activities, managing risks and reviewing progress to deliver an effective response in support of neighbourhood policing objectives and to build public confidence in policing.
  • Collaborate with partners and other key stakeholders to develop innovative approaches to partnership working and to meet neighbourhood policing objectives.
  • Support the implementation of evidence based neighbourhood policing initiatives by championing and applying relevant approaches to own, team and/or stakeholder practice.


All roles are expected to know, understand and act within the ethics and values of the Police Service.

The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice.

It is suggested that this role should be operating or working towards the following levels of the CVF:

Resolute, compassionate and committed

Inclusive, enabling and visionary leadership

Intelligent, creative and informed policing

Education, Qualifications, Skills and Experience

Prior education and experience:

  • Substantive Sergeant or have met the promotion requirements as defined in the National Police Promotion Framework (NPPF).
  • Experience of attending incidents and problem solving, particularly in difficult circumstances, including major and critical incidents and in the application of Joint Emergency Services Interoperability Programme (JESIP) principles
  • Experience of applying the National Decision Model and the 10 Principles of Risk. 



  • Strong communication skills with the ability to set out logical arguments clearly, adapting language, form and message to meet the needs of different people/audiences.
  • Able to develop and motivate a team and create strong engagement of individuals with their personal and team objectives and with Force values, behaviours and strategic priorities.
  • Able to review and assess own, individual and team performance against expected standards, providing objective and effective feedback and ensuring corrective actions are taken where necessary.
  • Able to coach and mentor colleagues to enable appropriate career and professional development.
  • Able to plan ahead and allocate work appropriately within the team.
  • Able to identify key stakeholders, understand potential roles and to take appropriate steps to understand their needs and concerns and develop excellent working relationships.
  • Problem solving skills with the ability to identify cause and effect and develop a course of action, drawing on evidence base, designed to target root causes, mitigate risks and manage impacts.
  • Able to critically question and identify potential opportunities to enhance efficiency and/or effectiveness across own team.
  • Able to identify, analyse, and manage risk to inform balanced, proportionate evidenced-based decisions.
  • Able to manage the introduction of new processes or ways of working at team level.
  • Skilled in using specialised software related to own area of work to extract, analyse, plan and report on data.
  • Able to develop and maintain professional resilience and wellbeing in oneself and others in dealing with complex and challenging situations.


Continuing Professional Development (CPD)

  • Maintain knowledge and understanding of Police Regulations and College of Policing Guidance, best practice and any local policy applicable to the operational police context and leading and managing teams.
  • Maintain and update key knowledge, understanding and skills relating to legislation policy and practice across all functional policing areas of operational responsibility.
  • Maintain knowledge and understanding of new approaches identified by evidence based policing research and problem solving and team working and synthesise these into working practice.
  • Maintain a working knowledge and understanding of new and evolving crime threats and priorities; and current best practice to tackle these in order to enable a pro-active and preventative approach.
  • Maintain knowledge and understanding of performance management process and ensure they are implemented effectively when managing teams.
  • Complete all annual and mandatory training.

Professional Registration/Licenses

Not applicable

Links to other Profiles

Specialist Sergeant roles:

  • Roads Policing Sergeant
  • Response Sergeant
  • Detective Sergeant

Please note this list is not exhaustive

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