Response Inspector

Job Family Community Policing
Job Sub Family Response Policing
Code COM-RESP-ME-Response Inspector V1.0

Role Purpose

Response Inspectors manage and support teams of sergeants and constables, plan, manage and monitor response policing activity, and direct the deployment of resources to incidents.

Key Accountabilities

  • Plan, manage and monitor Response teams, managing competing demands and priorities to make informed deployment decisions and ensure best use of available resources.
  • Contribute to the setting, monitoring and assessment of team/individual key performance indicators in alignment with wider objectives, taking corrective action as necessary to ensure that the Response team effectively contributes towards the achievement of service goals.
  • Supervise a team of Sergeants and their direct reports, managing their wellbeing and welfare, and ensuring appropriate wellbeing support is in place to enable an effective Response policing service.
  • Manage the initial response to critical incidents, in alignment with relevant frameworks and guidance, ensuring appropriate resource allocation and risk management to enable effective service delivery.
  • Take tactical control of an incident in support of the Response Sergeant and teams, and where appropriate liaise with Silver Command, partners and other agencies to develop initial and dynamic working strategies.
  • Analyse performance data and information against team objectives in order to effectively inform workforce planning, and the measurement of department and force goals.
  • Identify, manage and mitigate operational real-time risks in line with national guidance and operational policing plans in order to ensure the safety of the public, officers, and staff.
  • Develop and maintain relationships with colleagues, communities and partners to drive collaboration across policing and wider public services provision.
  • Employ and communicate effective processes to interpret and convert strategic objectives into tactical options and capabilities.


All roles are expected to know, understand and act within the ethics and values of the Police Service.

The Competency and Values Framework (CVF) has six competencies that are clustered into three groups. Under each competency are three levels that show what behaviours will look like in practice.

It is suggested that this role should be operating or working towards the following levels of the CVF:

Resolute, compassionate and committed

Inclusive, enabling and visionary leadership

Intelligent, creative and informed policing

Education, Qualifications, Skills and Experience

Prior Education and Experience:

  • Typically, an Inspector will have: operational experience at Sergeant level and met all necessary local and national promotion requirements (or Direct Entry selection criteria) as defined in the National Police Promotions Framework (NPPF) or previous OSPRE process.
  • Experience of attending incidents and problem solving, particularly in difficult circumstances, including major and critical incidents and in the application of Emergency Services Interoperability Programme (JESIP) principles
  • Experience of applying the National Decision Model, 10 Principles of Risk and the Code of Ethics.



  • Able to plan to short and medium-term cycles, to coordinate a range of activities appropriately within the function, to match these to available resources, and to identify and mitigate known risks to delivery.
  • Able to develop and motivate a team and create strong engagement of individuals with their personal and team objectives and with Force values, behaviours and strategic priorities.
  • Able to develop and implement an effective stakeholder relationship plan which develops trusts and enables contributions.
  • Able to engage a variety of audiences through a range of media to inform and/or persuade.
  • Skilled in setting, monitoring and enabling high performance against team and individual performance objectives.
  • Able to interact positively with the public and consider the impact public perceptions of procedural justice have on policing.
  • Able to provide first aid to an appropriate level.
  • Skilled in applying personal safety tactics, including de-escalation through effective communication and the use of appropriate tactical options, including equipment and restraints.
  • Able to identify potential applications of new or improved practices related to own area of work to improve ways of working.
  • Able to contribute to resource planning, to manage financial budgets and utilise commercial acumen to make risk-based decisions that deliver effective outcomes within the resources allocated.
  • Able to seek out and identify a range of information to identify patterns, trends and options, to solve multifaceted and complex problems.
  • Skilled in coaching and mentoring to enable appropriate career and professional development.
  • Able to manage the delivery of change initiatives within own team.
  • Able to maintain personal resilience and wellbeing in complex and challenging situations and enable others to develop their own personal resilience and wellbeing.

Continuing Professional Development (CPD)

  • Maintain knowledge and understanding of Police Regulations and College of Policing Guidance, best practice and any local policy applicable to the operational police context and leading and managing teams.
  • Maintain and update key knowledge, understanding and skills relating to legislation policy and practice across all functional policing areas of operational responsibility.
  • Maintain knowledge and understanding of new approaches identified by evidence based policing research, problem solving and team working and synthesise these into working practice.
  • Maintain a working knowledge and understanding of new and evolving crime threats and priorities; and current best practice to tackle these in order to enable a pro-active and preventative approach.
  • Maintain personal resilience through understanding the health and wellbeing of yourself and others.
  • Identify and share ways to enable continuous and public-focused improvement to the service.
  • Complete all annual and mandatory training.
  • Maintain knowledge and understanding of performance management and assessment process and ensure they are implemented effectively when leading and managing teams.
  • Keep up to date with guidance and best practice on health, safety and welfare.

Professional Registration/Licenses

Not applicable.

Links to other Profiles

  • Inspector
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