Core Skills
This section sets out the details of the core skills set out in the Policing Professional Profiles. It provides information that will allow you to clearly understand each of the core skills across the five levels of policing and sign-post to resources that will help you to further develop those skills as part of your ongoing professional development.
At present the core skills have not been embedded into the Policing Professional Profiles, this process will be undertaking in the coming months.
Communicating and influencing
This skill is about the two-way process that relates to sharing information that is clear and accurate (verbal, non-verbal and written), and remaining receptive to others' opinions. It is also about demonstrating the ability to evaluate, edit, and share information in a timely way that promotes understanding and effective action.
Problem-solving
This skill is about the process of finding options or solutions to difficult or complex issues, which may be internal or external to our own teams. It includes taking responsibility for solving a problem and persevering until it is completed.
Performance management
This skill is about the process of establishing a shared understanding of the performance requirements for each individual, against agreed objectives and managing activities in line with this. Also involves promoting and facilitating the continuous review and ongoing professional development of each individual and linking their needs, objectives and goals to those of the team and organisation overall.
Relationship management
This skill is about the ability to work confidently and effectively with other people in a variety of contexts and situations, listening to and understanding what is important to others. It is also about the ability to build operationally effective relationships and break down barriers, including recognising and valuing cultural and other differences to create a working environment which helps achieve positive performance outcomes.
Change management
This skill is about demonstrating the willingness, flexibility and ability to adapt and continue to perform effectively when organisational and/or situational circumstances change. It is also concerned with supporting others (colleagues, external partners, public) in implementing changes and demonstrating the knowledge, skills and behaviours to enable new and productive ways of working, even during difficult phases of change.
Managing people
This skill is about creating the right climate for people to get the job done to the best of their abilities, ensuring a culture of mutual respect and support.
Managing resources
This skill is about understanding the relevant operational, people, financial and data resource considerations necessary to make confident and timely decisions to enhance team, departmental and/or organisational performance.
Planning
This skill is about the effective management of priorities, time, tasks, relationships and risks, through the appropriate and efficient use of resources to deliver a requested level of service and/or required standard of work on time.
Use of IT
This skill is about the ability to use and process information technology, including its collection, organisation, storage, analysis, presentation and communication; including various types of format and media.